Unreliable data leads to poor UX and CX. This can manifest itself in many ways including product abandonment, higher support costs, customer attrition and brand damage.

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Our thoughts about what we do and why we do it.

November 27, 2015

Is a conference room good enough for your research?

The answer to this question is not always a simple one, it likely comes down to these factors: the equipment you need, the amount of customization you need, the number of observers that want to participate and how much of a hassle you want to deal with. Running qualitative research […]
September 27, 2015

Which method to use…oh the choices

There is a lot to consider when choosing the right UX method(s) for a research project. The research objectives, where you are in the development cycle, the budget, and the type of customer you are trying to reach can all play a role in deciding which path to take. With […]
August 25, 2015

Welcome to Human Interfaces!

Welcome to the Human Interfaces’ Blog. I am the founder of Human Interfaces, located in Austin, TX and wanted to briefly introduce myself, our company and to kick off our new blog series. I am formally trained in Human Factors Engineering which is basically a blend of Experimental Psychology (human […]