Healthcare IT: Contextual Inquiry

Tablet & Stylus Live-With
September 25, 2016
Kano Modeling & Attribute Mapping
September 25, 2016

Healthcare IT: Contextual Inquiry

Portfolio

Healthcare IT: Contextual Inquiry


  • Conducted a contextual inquiry of a Healthcare IT Services website
  • Fourteen Business Decision Makers, IT DMs and IT Influencers, such as CIOs and IT Directors, from Hospitals and Physician Practices / Clinics were interviewed in person and remotely
  • Evaluated the effectiveness of the site's content and layout