Heuristic evaluations, or expert reviews, are sometimes overlooked because they don’t involve recruited participants and, as the thinking goes, they aren’t as “valid” as testing […]

What a long, strange trip it’s been As we approach our fifteen year anniversary here at Human Interfaces, I can’t help but reflect and think […]

When most people think about in-person user research they focus on the activities that happen inside the testing room – the discussion, the tasks, the […]

Over the years I have run dozens of UX research studies with hundreds of participants both in-person and remotely. Profiles have ranged from consumer electronics […]

The question of whether or not task-based Usability is still relevant and important in the industry is one which has come to mind frequently over […]

Conducting user and customer research has increasingly become an accepted and expected part of the development process among companies, from those building consumer websites to […]

Contextual inquiry (CI) research has been a growing request from our clients over the past year. While we love to be out in the field […]

Here’s an all too common scenario in the world of UX Research: Having understood the importance of gathering user feedback in the creation of successful […]

The answer to this question is not always a simple one, it likely comes down to these factors: the equipment you need, the amount of […]