Healthcare IT: Contextual Inquiry

Portfolio

Goals: Determine the effectiveness of a healthcare site through a contextual inquiry
Method: Fourteen business decision makers (DM), IT DMs, and IT influencers (such as CIOs and IT Directors) from hospitals and physician practices and clinics were interviewed in person and remotely
Results: Gained insights into the effectiveness of the site’s content and layout

_{An example of the contextual inquiry results, with supporting images and text.}