UX was once the key factor in product design. However, the concept of "experience" has grown to also include the customer experience, which encompasses the entire customer journey.

Research Lab Facilities

World-class, high-definition labs.

With 4 high-def cameras and the ability to capture software / web interfaces in native resolution, our labs provide state of the art viewing, recording and streaming.

The Stevie Ray
Suite

2 rooms

Participant Room

  • Large conference room setup
  • Seats 8-10 comfortably
  • Multiple high-resolution adjustable cameras
  • Multiple microphones
  • Large screen TV available

Observation Room

  • One-way glass for direct viewing
  • Room for up to 10 observers
  • Multiple monitors throughout room
  • Observer-controlled speaker volume
  • Comfortable seating arrangement
  • Fully stocked personal refrigerator

The Willie Nelson Suite

2 rooms

Participant Room

  • Spacious participant room
  • Space for up to 6 people
  • Living room, IDI, and small group setups available
  • Multiple high-resolution cameras
  • Multiple microphones
  • Large screen TV available

Observation Room

  • One-way glass for direct viewing
  • Room for up to 8 observers
  • Multiple monitors throughout room
  • Observer-controlled speaker volume
  • Comfortable seating arrangement
  • Fully stocked personal refrigerator
Tour Facility Layout