Professional, Experienced Research Consultancy.
Human Interfaces started as a solo venture at the start of early 2000s and has slowly grown into a boutique firm that boasts a premier research facility and a staff of both established and up-and-coming researchers. Our expertise involves conducting both tactical and strategic research with a keen focus on improving the user experience to offer tailored analytical solutions in technology and customer research.
Over the last 20 years, we have established a long history in consumer electronics, human-computer interaction, and emerging technologies. As one of the leading UX firms serving Austin, we pride ourselves in creating customized solutions to meet our clients’ objectives.
Our leadership team comprises Human Factors professionals with advanced degrees and tons of industry experience.
Greg Liddell, Ph.D.
Greg is the founder of Human Interfaces, Inc. and has years of experience in a variety of research, human factors and usability roles. He has vast experience with a variety of hardware, software and web products. He began his career evaluating aerospace hardware where he developed and documented data collection methodologies with Russian engineering counterparts for NASA.
Greg has experience defining and documenting hardware and software functionality in the form of behavioral specifications, creating experimental designs and performing statistical analyses and working with new and evolving technologies. He has focused his efforts on defining usable products in the computer, healthcare, and consumer electronics space. Sample products include mobile devices, medical devices, wireless technologies, and computer hardware/software.
Nicole Proulx, M.A.
Director of Research Services
Nicole has her M.A. in Human Factors from the University of Dayton. Nicole has vast experience in applying various methods to complex research questions with a wide range of end users. She is also skilled at extracting insights from research findings, turning insights into actions, and communicating these actions at an executive level.
She spent her first 15 years at Dell in various user experience and research roles. Part of her time at Dell was spent as a Director of User Experience where she led the team that was responsible for the research, design, and specification of the user experience for all of Dell's business client products. After that role she was a Customer Research Strategist where she was responsible for creating and executing a customer loyalty research program for Dell's enterprise products. This involved applying various research methods to gain actionable insights that were driven back into the business through improvement programs.