Unreliable data leads to poor UX and CX. This can manifest itself in many ways including product abandonment, higher support costs, customer attrition and brand damage.
Blog: Researcher Tips and Thought Leader Insights
Our thoughts about what we do and why we do it.
January 21, 2019
Mikey Brogdon, Human Interfaces With Samsung’s recent reveal and Huawei’s announced upcoming tech, foldable phones are nearing the public market. The capability to have a tablet-sized screen fold up to be pocket-sized seems like it will be the next big thing for smart phone technology. However, this new advent raises […]
October 2, 2018
Mikey Brogdon, Human Interfaces Human Factors, User Experience (UX), Ergonomics. These are all related fields with at least one common goal: to center technology, systems, or processes around people rather than problems. By doing this, errors are reduced, usability and satisfaction increase, and the end result is a much better […]
July 24, 2018
Statistics are a critical cog in the research machine. Whether you’re trying to find actionable results in your dataset or trying to figure out the details of a report, knowing about the most common statistical methods and how they are applied is the gateway to understanding. Here are five of […]
June 20, 2018
It has now been over a month since I started my summer internship with Human Interfaces as a UX research intern. I have been given the opportunity to reflect on what I have learned during that time and how my understanding of this type of research may have changed. Prior […]