Unreliable data leads to poor UX and CX. This can manifest itself in many ways including product abandonment, higher support costs, customer attrition and brand damage.

Blog: Researcher Tips and Thought Leader Insights

Our thoughts about what we do and why we do it.

January 21, 2019

Foldable Smartphones: 7 Considerations to Avoid a UX Disaster

Mikey Brogdon, Human Interfaces With Samsung’s recent reveal and Huawei’s announced upcoming tech, foldable phones are nearing the public market. The capability to have a tablet-sized screen fold up to be pocket-sized seems like it will be the next big thing for smart phone technology. However, this new advent raises […]
October 2, 2018

5 reasons to adopt a user-centered R&D approach

Mikey Brogdon, Human Interfaces Human Factors, User Experience (UX), Ergonomics. These are all related fields with at least one common goal: to center technology, systems, or processes around people rather than problems. By doing this, errors are reduced, usability and satisfaction increase, and the end result is a much better […]
July 24, 2018

5 basic statistical tests and when to use them

Statistics are a critical cog in the research machine. Whether you’re trying to find actionable results in your dataset or trying to figure out the details of a report, knowing about the most common statistical methods and how they are applied is the gateway to understanding. Here are five of […]
June 20, 2018

3 Lessons Learned In My First 30 Days as a UX Research Intern

It has now been over a month since I started my summer internship with Human Interfaces as a UX research intern. I have been given the opportunity to reflect on what I have learned during that time and how my understanding of this type of research may have changed. Prior […]