Researcher Tips and Thought Leader Insights

Heuristic evaluations, or expert reviews, are sometimes overlooked because they don’t involve recruited participants and, as the thinking goes, they aren’t as “valid” as testing […]

What a long, strange trip it’s been As we approach our fifteen year anniversary here at Human Interfaces, I can’t help but reflect and think […]

When most people think about in-person user research they focus on the activities that happen inside the testing room – the discussion, the tasks, the […]

Over the years I have run dozens of UX research studies with hundreds of participants both in-person and remotely. Profiles have ranged from consumer electronics […]

The question of whether or not task-based Usability is still relevant and important in the industry is one which has come to mind frequently over […]

Conducting user and customer research has increasingly become an accepted and expected part of the development process among companies, from those building consumer websites to […]

Contextual inquiry (CI) research has been a growing request from our clients over the past year. While we love to be out in the field […]

Here’s an all too common scenario in the world of UX Research: Having understood the importance of gathering user feedback in the creation of successful […]

The answer to this question is not always a simple one, it likely comes down to these factors: the equipment you need, the amount of […]